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Send specialists to accept consultation on products;
Send specialists to understand the voice of customers, including technical requirements, quality standards and burst modes, and timely translate them into the company’s customer standards;
Send specialists to assist customers in developing and designing products;
Provide customers with integrated solutions for power lithium-ion batteries.
Send specialists to follow up customers’ evaluation on samples and timely upgrade products;
Assist customers in trainings on battery knowledge, precautions for use, maintenance, etc.
Send specialists to handle customers’ complaints, feedback and suggestions, and provide one-on-one technical and service exchanges;
Send specialists to handle customer problems in time, and improve service quality;
Use the interconnection platform to strengthen the interactions of technology and services with domestic and foreign customers.